Neakasa P2 Pro Dog Grooming Kit

FREE shipping from the USA

30-day Money-Back Guarantee

Undamaged products purchased directly through neakasa.com may be returned within 30 days of receipt for a full refund. You only pay for return shipping and ship it yourself.

1. Returns must include all accessories and must be undamaged and functional.
2. Merchandise should be returned in the original product packaging as received.
3. Products should be cleaned prior to return.

Units returned in unclean conditions may be rejected for refund.
Please note that returns and refund may be rejected if the product does not meet the above requirements.

* No returns or refunds on cat litter.
* Opened pet grooming vacuum accessories, home cleaning accessories, waste bags, pet toys, are non-returnable or non-refundable. However, if such items are brand new, unopened, and in their original packaging, they may be returned or refunded, with the understanding that customers are responsible for the shipping costs associated with the return.

Neakasa will bear the return shipping costs for product with quality problems. Customers will need to pay for shipping on returns unrelated to product quality.

Return & Refund Service will not be provided under the following circumstances:

1. Any fault or damage of the product is caused by personal reasons, such as improper installation or operation.
2. A product sent to Neakasa for Return & Refund Service does not include all original accessories, attachments or packaging, or any item that is not in new or like-new condition.
3. Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
4. For non-quality issue products, we will not provide any return or exchange service after this 30-day period has expired.

Return and Refund Instructions:

To start a return, you can contact us at support@neakasa.com and send us the following information, so that we can confirm your order and deal with your after-sale problems more quickly.

1. Order ID
2. The reason for return
3. Images or Videos of Products and Intact Packaging

If your return is accepted, we’ll send you a return shipping label or return shipping address as well as instructions on how and where to send your package. The replacement and refund process will be initiated as soon as we have received your returned product.

Return address:

Please contact Neakasa Support Team via support@neakasa.com, we'll then offer you return shipping label or return address.
*Note: Please do not return products without any permission, otherwise a refund will not be possible.

Refund Time:

Your return will be inspected within 3 business days after we received it.
Please prepare and package your item well to return. Units returned in unclean conditions may be rejected to refund.
Once we confirm that there is nothing wrong with your package, your refund will be processed in 7-10 business days, and the money will automatically be applied to your original payment method ( E.g. credit card, PayPal, or other payment methods) within a certain amount of days, depending on the bank or credit card issuer.

• 【5 Professional Grooming Tools】 Grooming brush and Deshed tool to help prevent damaging the topcoat whilst promoting a soft, smooth, healthier skin & coat for your pet; Electric clipper provides excellent cutting performance; Nozzle tool and Cleaning brush can be used for collecting pet hair falling on the carpet, sofa and floor.
• 【2L Large-Capacity &Easy Empty Dustbin】The pet grooming vacuum kit is equipped with a 2L dust cup, large enough to contain more pet hair, no need to empty it often during grooming. Opening the lid of the removable dust box, dump all the hair directly into the garbage, quick and mess-free empty after grooming.
• 【Get Your Pet the Hairstyle You Like】This pet electric clipper is super easy to use, comes with 5 comfort guard combs of different lengths(3mm/6mm/12mm/18mm/24mm), you will feel free to style your pet. With the detachable limit guard comb, you can control the length of your pet's hair according to its appearance, and also can safely trim hair even if you've never done it before.
• 【Keeps Your Home Clean and Hair-free】 Traditional home grooming tools bring a lot of mess and hair in the home. Neakasa P2 Pro grooming kit with the powerful built-in vacuum can suck 99% of pet hair into a container while trimming and brushing, which can keep your home clean, there’s no more mount of hair leaving on your clothes, and no more piles of fur spreading all over the house.
• 【Low Noise Design】 This pet vacuum cleaner has 3 suction speeds with a low-noise design to help the pet feel at ease and no longer afraid of haircuts. We suggest grooming your pet with our brush before trimming pet hair, and treating your pet with little snacks to avoid making your pet nervous because of vacuuming noise, which conclusively makes the grooming experience even more enjoyable.
• Note: Correctly installed in accordance with the method to ensure that there is suction power！ The two protruding corners at the bottom of the dust cup must be inserted right in the corresponding position of the vacuum machine, while hearing a click completes the installation. Here is a customer video review to show how to install it correctly: https://www.amazon.com/gp/customer-reviews/RW2821K8O09SE