Free shipping from the USA

By placing an order through our website you agree to the following terms. We have developed these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies apply to physical products in the United States. Virtual products are non-refundable after shipment.
Items returned to us without first requesting a return will not be accepted.

A. 30-day return policy
We have a 30 day return policy, which means you have 30 days after receiving your order to request a return. If you notify us before shipping that you want to cancel your order, we will refund you the full amount.

To be eligible for a return, the item you are returning must be in its original packaging or acceptable packaging, along with all accessories that were included with the original shipment.

However, in some cases (for example: non-quality problems, change of mind, or unavailability due to your own reasons) the shipping fee may be borne by the customer.
For example:
Didn't like the color/quality
changed his mind
Wrong order
Bought elsewhere
ETC.

And it is required that the product must be brand new and unused, and must be returned with the original packaging and all accessories. Otherwise, we will charge a restocking fee as follows.

Restocking Fee: If the product is no longer in new condition, resulting in a decrease in value, the customer is responsible for a fee equal to 20% of the value of the product, as the product may have been replaced.

used
Installed
Disassembly after installation
Some accessories are missing
Not original packaging
ETC.

B. Return Process
To initiate a return, you can contact us at shop@jushopping.com. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.

C. Damaged and incorrect products or issues
Please check your order upon receipt and if the item is defective, damaged or you received the wrong item, please contact us immediately so we can refund or exchange it for you.

To return your product you should contact us by email.

Depending on where you live, the time it may take for your replacement product to reach you may vary.

D. communicate
We only replace damaged, incorrect or defective products. If you need to exchange an item, please contact us at shop@jushopping.com

E. Restocking fee
We do not charge a restocking fee for returns.

G. Refund time
Once we have received and inspected your return, we will notify you and let you know if your refund has been approved. If approved, you will be automatically refunded via your original payment method within 5 days. Keep in mind that it may also take your bank or credit card company some time to process and post the refund.

H. Return address
If you need to return a product, please contact us first at shop@jushopping.com

About KidsPods Kids Headphones

• [Ultra-Safe Design]: Our headphones for KidsPods kids feature a new generation open-ear design - Air Conduction Technology. They can directional deliver premium audio without muffling kids' ears which can ensure your kids can hear surrounding noise. This special design ensure your kids enjoy unique listening experience while studying at home, school, train, all while avoid some dangerous situations from happening. 85dB volume limitation design fully meets the recommended level to prevent hearing damage.
• [Comfortable, Lightweight, and Stable Fit]: Our KidsPods headphones feature an enhanced ergonomic design that will keep 100% comfortable on your kids’ head even during activities. Even during intense physical activity, the headphones can remain stable. The special structural design ensures that our kids bluetooth headphones are compatible with glasses and helmets. Besides that, our open ear headphones weigh only 30 grams, offering maximum comfort. There's no need to worry about discomfort.
• [High-Fidelity Audio and Superior Clear Calls]: Our kids headphones wireless are equipped with a Bluetooth 5.4 chip, ensuring a quick pairing with most devices and a stable connection up to 33ft without any lags or delays. With a 16.2mm full-range dynamic driver, they can significantly reduce sound quality loss and provide pure, balanced audio and clarity output for all music genres. The built-in MEMS microphone allows your kids to enjoy high-quality conversations anytime, anywhere.
• [360° Bendable Without Deformation and IPX5 Waterproof]: Our KidsPods earbuds are made with a high-strength memory titanium neckband and food-grade pads, which are skin-friendly and can support 360° bending without any deformation during daily use. Certified as IP55 waterproof, our open-ear Bluetooth headphones are resistant to sweat, dust, and moisture. They are excellent headphones for your kids' outdoor and indoor sports and normal use
• [All-day Battery Life and Wide Compatibility]: Our KidsPods earbuds are designed with a high-capacity 165 mAh battery, allowing children to enjoy up to 10 hours of continuous music, study time, and calls. They are widely compatible with electronic devices, including smartphones, tablets, and computers running on IOS/Android/Windows systems.